How an AI chatbot's knowledge base works
Typing with our solutions feels a bit like using ChatGPT - but with one key difference: our chatbot is built on a knowledge base tailored to your business.
“Can't we build our AI chatbot ourselves?”
This choice is important and there are great options - depending on your size and resources. Learn when it makes sense to build it yourself vs. buying a solution.
LLM language models - and why they are so effective
AI chatbots today are built on Large Language Models (LLMs) - the most advanced language models available. Learn why they are so powerful and what it means for your business.
No more static FAQ chatbots → AI has changed the rules of the game
We all remember the old FAQ chatbots with their frustrating click here-click there experiences. With AI, the rules of the game have changed completely.
AI agents - from response to action
Chatbots have so far mostly been about answering questions, but technologically we're already at the point where it can take action - that's where AI agents come in.
Is AI really going to take over our jobs?
It's one of the most frequently asked questions: ‘Will AI replace my employees’ work? The answer is more nuanced than a simple yes or no.